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Reference Cases - Education Sector

EduCop– International Education Consultancy, Operations and CRM Software Application
About
IDreamCanadaInternational is a world-leading career consulting company in Canada that is focused towards providing reliable educational prospects to students and business opportunities to ambitious and hardworking talent.
EduCop is a high-tech software application that provides an efficient end to end solution to the entire Education Enrolment Process. Right from Course selection, College Selection, Inquiry Registration, Appointment Booking, College Tour Booking, Enrolment, Admission and Payment, everything is efficiently managed in one single software.

Executive Summary
IDreamCanadaInternational, Canada, collaborated with Softlabs for various requirements including Website Designing, Logo Designing, and International Education Consultancy, Operations and CRM Software Application Development.

Challenges
The existing application implemented by IDreamCanadaInternational, faced several complications related to integration. All the processes involved in the admission of the student were taken care of separately and all the data was disbursed. There was data redundancy and rework at almost all stages. An overview of a student was not available at one view. This proved to be inconvenient and inefficient.
Moreover, the technology used in developing the application was outdated and did not incorporate latest features which hampered the up-gradation of processes as desired.

Enhancements delivered by Softlabs
Softlabs developed EduCop, hi-tech International Education Consultancy, Operations and CRM Software Application that helped resolve all the issues faced by IDreamCanadaInternational. EduCop, was developed using latest technologies to incorporate advance features and functionalities. Data integration was of utmost importance and keeping that in mind, EduCop was designed to integrate all the data for a particular student or member at one view. All information regarding the courses required, college inquiry, registration, consultation, enrolment, admission, payment of fees etc was available at a click of a button. We designed a CRM system to accurately capture and maintain critical information and make it available when requested by the user.
EduCop allows to schedule interviews, set reminders and notifications, add messages and many other user friendly functionalites. Our system provided precise reports to help analyse the pattern and trending of favourable courses and admission related criterias. This helped the company to provide required courses and colleges to the specific section of students.
Many processes that were not covered in the existing application used, were covered by Educop which helped to digitize their entire business in an optimal manner.

The attentively designed software includes the below features :
  • Online College and Course Inquiry to capture selected college and course details
  • Consultant Call Back Scheduler to assign a consultant to each student
  • College Visit Scheduler
  • Registration Module
  • Enrolment Module
  • Appointment Scheduler
  • Admission Module
  • Payment Module
  • All Communications and Notifications through emails
  • Reminder and Comment Sections
  • Reports and Analysis
  • Complete Digitization of entire business process.

Their Results
EduCop, delivered the much needed integration to the entire business process of IDreamCanadaInternational. Data redundancy and rework reduced considerably. Implementing EduCop with its advanced functionalities and features such as Analysis and Trending Reports helped maximize the business efficiency by 40%.

Our Software Solutions


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